EXPERIENCE

Business Analyst | Dycom Industries | West Palm Beach, FL | 12/2022 – Present

• • • Integrated payroll systems for 80% of subsidiaries, streamlining operations and reducing processing time.

    • Developed an application to optimize material comparisons across 20+ subsidiaries, improving procurement efficiency.

    • Automated time and production tracking for 100+ telecom construction projects, enhancing reporting accuracy.

    • Co-led a fleet procurement and disposal initiative, covering 60% of subsidiaries for asset management strategies.

    • Managed a contract database overseeing agreements with major clients like AT&T, Comcast, and Verizon.

Software Engineer | Revature | Reston, VA | 05/2022 – 10/24/2022

• • • Led multiple projects, including the integration of subsidiaries into a standardized payroll system.

    • Collaborated with critical stakeholders on releases, documentation, testing and software migration.

    • Created detailed Jira issues, epics, and releases to track project progress and ensure timely delivery.

    • Facilitated cross-functional meetings to align IT, finance, and operations teams on project objectives.

    • Wrote comprehensive documentation for new software releases, ensuring smooth transitions for end users.

    • Assisted in user acceptance testing (UAT) to validate system functionality before deployment.

IT Technician | Framingham State | Framingham, MA | 09/2021 – 05/2022

• • • Collaborated with management to establish IT objectives, reducing customer assistance time by 30%

    • Improved network connectivity and software performance by 25% in a high-traffic environment.

    • Collaborated with IT management to identify opportunities to improve customer service and network performance.

    • Implemented a system for proactive network monitoring, reducing downtime by 20%.

    • Trained 10+ staff members on new software applications, improving overall team efficiency by 20%